FAQ - Documents for Processing
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What should I use digitally processed bundles for?
Both physical and online hearings.
In particular, online hearings are now commonplace in the Malaysian courts. Such proceedings rely almost entirely on digital copies of documents.
The court has issued various directions/circulars to adopt digital practices as of late for hearings; digital bundles may soon feature as a significant aspect of court trials as well.
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How do you process bundles differently?
We don’t process bundles physically; we process them digitally.
We also bundle systematically: through automation and purpose-designed (computer) code, which is what allows us to process digital bundles more quickly than many solicitors can.
We want you to practise law, not its drudgery and labour. You can remove the headaches commonly associated with court bundles. And should.
Don’t fret the details: try us out. See how we do it differently - pass us your documents.
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How long does it take to process bundles?
All bundles of authorities, appeal records or trial bundles are usually built in seconds or minutes.
However, we aim for quality, and do not rush things unnecessarily. We spend time checking the state of each digital bundle before they are sent back to you/your representative solicitor for review and signing off.
Thus all bundles are sequentially queued for assessment. This means, that if your documents are without issue, in normal circumstances you may generally expect to receive your digital bundles after payment:
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For bundles of authorities: in half an hour to an hour.
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For appeal records and trial bundles in non-complex matters: in less than an hour.
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For complex and voluminous appeal records and trial bundles, and/or where there are inconsistent, corrupted files: a few hours or up to a day.
In times where we face extremely high processing demands, we will promptly inform you of any potential delay.
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What happens if I send documents for processing after office hours?
For documents sent or paid for after office hours, they will be processed on the next working day. If your bundles must be processed immediately, notify us. If we agree, short-notice/urgency charges may apply, but we will process the bundle immediately upon payment.
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Why should I use digital documents for court?
By law, all court documents must be electronically filed.
Copies filed via manual/other means are filed by way of an exception to the rule. See O. 63A, r. 7 of the Rules of Court 2012:
…7. (1) Where a specified document is required to be filed with the Registrar under any other provision of these Rules, it shall be so filed using the electronic filing service in accordance with this Order and any practice directions for the time being issued by the Registrar.
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(4) Notwithstanding anything in paragraph (1), the Registrar may allow a document, part of a document or any class of documents to be filed other than by using the electronic filing service.
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Are digital documents recognized by the court?
Yes. In fact, the Rules of Court 2012 recognizes the electronic copies of documents as the primary copies in the event of inconsistencies. Printed copies do not have precedence over electronic copies, especially in online hearings.
See 0. 63A, r. 15 of the Rules of Court 2012:
…15. (1) Where a specified document was filed using the electronic filing service, and there is any inconsistency between—
(a) the information entered into the Court’s computer system; and
(b) the information contained in the document,
the information in the Court’s computer system shall prevail.